comcast issues
Pete I had that problem this morning but it cleared up after about 15 minutes. Been okay for me since.
Mr. Resident 
3wbdwnj 
BC +1 BC. And it's been going on a VERY long time.
This is funny (because it's true): don't watch with kids in the room!
https://youtu.be/KMcny_pixDw
JeffersonRepub Funny and true JeffersonRepub.
Another option for those with Comcast email addresses as this will continue to happen. Get a gmail account. Then set it up to use pop3 to pull in your Comcast email. This way you’ll have everything in one place and won’t have to worry about outages.
Sacks cousin
Animallove They may be one of the worst service providers (of ANY service) in the country. JRs video may seem like an outlandish parody but it’s closer to reality than fantasy.
LH My internet's been slow for 2 weeks! I'm practically on top of the modem and I'm not getting full bars always look forward to going to my clients house they have better internet.
Outdoor Women Have you rebooted you cable modem - Wi-Fi router and computer / phone in that order? Also check if the firmware upgrades on your cable modem and Wi-Fi router.
LibertyThinker Over the last month our cable keeps going out and we have to reboot the boxes every 12 hours.
Comcast has been out three times and have changed out all of the boxes but the problem still happens were are in Independence. Has anyone else experienced this problem.
We had offline issues with Comcast for two years. Splitters replaced, new equipment, new connectors and wires. Nothing helped. Our last call was serviced by someone who knew what to do. He said we were constantly going offline and determined it was the underground cable to our townhouse. They replaced it a month ago and it’s been perfect ever since. Not one time have we lost a connection.
Most of the underground cable around here is probably 30+ years old. This would absolutely be my next step.
i messed with these guys for six months, always a different solution as we repaired all starting at the router and working our way to the pole, then even the network.
Last fix was to replace all cable from pole to junction box on house, that seemed to do it, but last place I would think of.
Did I mention how cat 5 does not carry the speeds we need. cat 5e, cat 6, cat 7 ---- may need to up your cable game.
babit Been experiencing Internet connection time outs intermittently again. Same problem as before. This company sucks!
Whip Babit - cat 5 may be your issue if it’s wiring from side of the house to inside the house. Comcast used coaxial cable from the pole to your junction box and your junction box to side of house.
CraftBeerBob CBB: you are so correct. The cat5 issue was internal and eternally funny.
The outside issue was old coax. Whoever thought that went bad. I think the point was, working with comcast, on multiple service calls, on multiple attempts, first we replaced the router, that helped for a week. Then all components from the pc to the junction box, that worked for a few days. Then at the pole while they promised they were scrubbing the network, that was really good for awhile. The last guy did the coax from the pole to the junction box and we be good for months now, plus our speed is over a Gb to the router. Probably about 600mbs off the router.
freaking pipes, always a step-down somewhere and no one ever wants to talk about it.......
Due to a dispute between Xfinity and Mission broadcasting Comcast cable is no longer carrying PIX11 and two other CW channels -250 court tv and 268 Antenna channel. Not a big deal for me until Mets baseball in the spring . Maybe a switch to Direct TV if they don't settle the dispute by then .
https://www.xfinity.com/support/articles/wpix-broadcasting
97XBAM “We encourage wpix to allow us to transmit their channel.” Im sure wpix’s response would be “please stop being cheap and pay us to retransmit our channel” lol
Yeah, I asked for a refund since Comcast dropped the channel they had sold me the package on, but they told me I would have to pay them…. :-)
Babbit 
eapos 
lwinters I'm curious.. of those who purchased modems rather than buy for internet. Which modem did you end up buying and how is the stability? I have had Motorola for years. In 2021 I bought the better Motorola MB8611. It has been fine till the last couple days. It keeps dropping signal. Sometimes it reconnects within a couple minutes. Others I have to reboot it. I'm wondering if my modem is going and an upgrade is needed. The house has been rewired direct to the modem from the street so doubt it is a cable issue.
I bought my own modem 3+ years ago. It’s a Netgear nighthawk ac1900. I got it in Wal-Mart.I only had to reboot it once or twice and it’s nice saving the monthly rental fee from xfinity. Xfinity recommended Netgear. I would definitely buy another one and I highly recommend it.
Dam Prior to buying our new modem we contacted Comcast and discussed our current equipment we had from them, got their free latest equipment upgrades then purchased a modem based on their recommendation as to what works best with the gear. This was 1-2 years ago? We use the Motorola DOCSIS 3.1.
Greg I believe comcast has a list of approved cable modems … I don’t recommend renting a cable modem… buy a current one that is approved … make sure it is from a decent brand name … make sure it is a cable modem only …. Buy a wireless router separately those tend to change more frequently in technology such as speed and distance and security… etc…etc… just my 2 cents… not worth much I know…
Mine just went out and came back on over the course of 5 min. 12/30 @ 3:35 - 3:40pm
Center two lights went out then toggled back and forth then finally straightened itself out.
LibertyThinker
The last time I spoke with Comcast, about 6 months ago, they said that we had to be locked into their modem "for security reasons". I don't imagine they can require you to use their equipment to receive their services, but then again, private company...
Phil D. Security on the cable modem yes but on a privately owned Wi-Fi router no … all I am saying a cable modem I tend to upgrade when comcast ask me to upgrade as for my wi-fi router I replace that more often depending on performance - coverage - etc etc …
Thanks all ...I have had my own Motorola mb8611 modem since 2021 and mb7420 prior with separate TPLINK AC1750 for the 8 years I've been with comcast for internet. Never had an issue. I have my security set I think. Although I am considering upgrading router for more security that's still something I'm researching . I was upgraded to the 800 mb service which they did not tell me about until I called..I told her I was a bit upset I had all this extra speed and nobody told me. She was like.. oh well.. lol... so by rebooting modem I am now speed testing at 960 mps (was 400) and 20 upload. Basically they said reboot modem.. I explained I had multiple times. So what I did was pull the modem.. check all connections and hook everything back up. so either bad connection or comcast was having issues in the area. So far 24 hrs no drop so fingers crossed.
My xfinity/comcast internet has been down since around 4 or 5pm today (3/7/25). How widespread is the problem? I’m in Indy
Animallove can you please contact me? I have some questions about an old post about a cat your sister found.
ajmiller03@hotmail.com
Ashley Leave a Reply
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